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SLM(Service Line Manager)
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Experience [Years]
6 to 8 Yrs
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Qualification
Any Graduate /MHM
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Department
Operations
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Location
Hyderabad / Somajiguda
Roles & Responsibilities:
- Ensure effective services and guidance are provided to patients coming to OPD for doctor consultation and maintaining stipulated TAT in all areas of service.
- Crowd Management / Patient Coordination / Consultants Management / Appointments
- To maintain all records / documentation /daily report in OPD
- To ensure quality services to In patients admitted in wards AMCU, ICCU and NCU and other wards.
- To provide Financial Counselling and proper guidance to the IP Patients.
- To carry out daily rounds to check whether all the patients are satisfied with the services provided and address complaints / escalations from patients / patient attendants and resolve them.